Customer service is an essential aspect of any business that desires to grow and succeed in today’s highly competitive market. It is the face of the company that customers interact with, and it can make or break a business. Therefore, companies that invest in customer service training stand to benefit immensely. In this article, we…
Did you ever wonder what The Igbo Apprenticeship System really is about and how it models sustainable entrepreneurship? Read this… Abstract The Igbo apprenticeship system, also known as “Igba Boi” is a traditional system of training young people in entrepreneurial skills in the southeastern region of Nigeria. This paper examines the Igbo apprenticeship system as a model for…
12 Practical Ideas On How To Validate Your Business Idea Before jumping headfirst into the deep end, it’s important to validate your business idea. Validating your business idea is a crucial step in ensuring the success of your business. In this article, I’ll be sharing 12 practical ideas on how to validate your business idea….
As the world continues to change at an unprecedented pace, small businesses are facing new challenges and opportunities. In the next 15 years, there are a number of trends that will affect small businesses globally, including those in Africa. In this article, we will explore 15 trends that small business owners should be aware of…